Definition of the Week this week is Customer Service:

Customer [kuhs-tuh-mer] Service [sur-vis] –   n   –  Definition:   assistance and other resources that a company provides to the people who buy or use its products or services

Its what FrFrmPukin from MPX says, CCP doesn’t have any and repeatedly “Rundles” on about it on a lot of podcasts he’s been on! i.e. Not a lot of News, Lost in Eve and PODSIDE.